5 Essential Questions to Ask When Hiring a Cleaning Service
Nowadays, it has become a necessity to hire a house cleaning service, whether an individual or a commercial cleaning company. People prefer hiring a cleaning service to make sure that their home is maintained in the best possible way by experts in the field.
With so many options available, the task of finding the right individual or cleaning services seems daunting to many people. Most people get confused while choosing between franchises or some local, family-owned-and-operated businesses. Whether you’re looking for an office cleaning company, school cleaning company, industrial cleaning company, or any other, make sure that the commercial cleaning company you hire should provide you with excellent services at the most affordable price.
To hire the right cleaning service that will take care for your largest asset – your home, it is important to know what to look for. In this post, we have listed 5 most important questions that you must ask your potential home cleaning service to save you time, headaches, and money.
Q1: Are you insured, in case something in my home is broken or damaged?
You simply don’t want scratches on your stainless steel appliances, damaged finish of your wood floors, or your favorite antique vase broken. To make sure you’re protected against any damage that happens during the cleaning process, always ask if the cleaning company is properly insured. A company should carry both liability and worker’s compensation insurance.
An insured company will be able to afford to compensate you if any damage happens during the cleaning process. Moreover, the worker’s compensation protects you from being held liable for job-related injuries of workers while working in your home.
Q2: Do you have any training or certifications?
Although it is not compulsory, the best companies will have formal, documented, on-going training programs. If a company holds home-cleaning certifications, it ensures excellent services, skilled staff, and their professionalism.
Q3. How do you check the background of your employees?
To protect you and your family, make sure to ask about local and federal background screenings of the employees. The best commercial cleaning companies always perform background checks on all of their employees. This includes conducting drug screenings, checking references and against state and local sex offender registries. The criminal background checks ensure your safety by knowing who is entering your home. In case you’re hiring an independent cleaning person, make sure to get a copy of their own background check at their expense.
Q4: What services are included and can I get everything in writing?
Before hiring it is extremely important to ask what services they will offer and get everything in writing. This is because different companies offer different services under their basic cleaning plan. If you’re looking for basic day-to-day chores, make sure the services include dishes, laundry, making beds, dusting of ceiling fan blades, high reach window sills, and the handling of the trash throughout the home. Also, get a written estimate of how much these services are going to cost you.
Q5. What products and equipment do you use?
Another question you need to ask is whether the company will provide their own products and equipment, or will they bring the equipment, and you will be responsible for providing cleaning supplies.
The best residential and commercial cleaning companies provide all of their own supplies and equipment. It is a better option because workers have a proper knowledge of how to use their own products so they’re less likely to damage surfaces and you can actually save money this way. Moreover, reputable cleaning services use both conventional and environmentally friendly products which are safe and non-toxic.